Privacy and Cookies

We recognise the need for privacy as you visit our site, and are committed to protecting your security and privacy. We intend to use any information learned about you in an ethical manner.

Data Protection

Information supplied to this site will be treated with respect and in accordance with the requirements of all relevant UK Data Protection legislation currently in force.

In particular, users may request a copy of any personal data held by us about them upon written application. Please note we reserve the right to charge the current statutory fee for providing such information. If you believe that any personal information we hold about you is incorrect or incomplete please contact us immediately. Any information found to be incorrect will be corrected promptly.

From time to time we collect or compile personally identifying information which we use for internal purposes and may disseminate to other companies in our group and to group third parties for consumer or business marketing purposes. We do not sell databases, contacts or personal information to third parties.

Tracking

This website may utilise server-side session technology to track visitors. We may also use cookies to collect this information and track visitors.

Cookies

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user's experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

The cookies we use do not identify users personally but they do identify each session (that is, each time you visit the site from a particular device using a particular web browser). Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We do not use cookies to target you with adverts on third-party websites.

The following table provides information on the cookies we use and why:

Cookie Name Purpose
ASP.NET .ASPXAUTH
ASP.NET_SessionId
ASPSESSION*

ASP.NET cookies are used to determine whether a user is logged in when they load a web page, and to maintain information specific to each session on a website. The cookies do not contain any personal information.

Google Analytics _utma
_utmb
_utmc
_utmz

Google Analytics cookies do not collect personal data about our website visitors.

Google Analytics is used to collect information about how visitors use our website. We use this information to understand how our website is used, and therefore how to improve the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

WOW Analytics wow.lastVisit
wow.session

WOW Analytics cookies provides further analytical information about the visitors and usage of our website. The WOW Analytic cookies we are using do not store personal data about our website visitors.

Content Management (CMS) VisitorStatus
Campaign
UrlReferrer
CurrentContact
CMS*

CMS cookies allow for the management of the website’s content by administrators. They contain no information about the website’s visitors.

Marketing

We and other companies in our group may send promotional offers and notices by way of email to contacts in our contacts database. It is possible to opt out of these mailings by following the simple instructions provided in the relevant email. Email may be sent to inform you of news of our services or offers by us or our affiliates.

Site and Service Updates

We may at any time contact registered users of this website or our applications (via email) to inform them of service issues.

Links to External Sites

We are not responsible for the privacy practices or content of any external websites linked to from this website. We encourage you to be aware of this when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies solely to information collected by this website.

Changes to this policy

We reserve the right to make changes to this policy at any time. If we make changes, we will post an updated version of this policy on our website.

If at any point we decide to use personally identifiable information in a manner different from the privacy policy in force at the time the information was collected, we will notify you by way of an email. You will have a choice as to whether or not we use your information in this different manner.

Further Information

If you would like any further information on this policy or if you have a complaint concerning our practices with regard to this policy, please contact us.